Customer
Service Perspective™ is an assessment tool for making sure everyone
in your company is on the customer service team. Just as a
chain is only as strong as its weakest link, a thoughtless
remark on the phone or inattention to a customer's needs can
result in the loss of business. Everyone needs to be concerned
with customer service where in todays business many companies
sell the same product and the way to differentiate is to offer
better customer service than your competitors.
Profiles
Performance Indicator™ is an assessment tool that measures five key personality
factors and their impact on seven critically important aspects
of success in business. The report helps you understand how
an individual is effectively understood, motivated, and managed.
It is economical and is quick to take, making it the ideal
choice for your business.
Profiles Sales Indicator™
is an assessment tool for selecting, managing, and training salespeople.
It measures five key qualities of successful salespeople and
predicts performance in seven critical sales behaviors . Using
the Profiles Sales Indicator to build and develop a sales
organization can result in record-breaking productivity, retention
of top performers, and exceptional profitability. more
Create a complimentary
Job Analysis Sales Indicator Report yourself
Profiles
Team Analysis™ makes team building both challenging
and rewarding. Effective teams achieve results far beyond
what individuals could accomplish on their own. But team building
is far more than putting a group of people together and hoping
for the best. This system reports the attributes of each team
member, shows the team's strengths and alerts the team leader
to potential problems.
Profiles
Step One Survey II™ is a pre-employment
screening tool designed to assess the abilities of job candidates
regarding personal integrity, substance abuse, reliability,
and work ethic. more
SnapShot™
measures work-related characteristics of individuals, and
is designed to assist in the selection of staff for blue collar and front-line positions.
Profiles Workforce Compatibility™ measures critical workplace compatibility
information between a Manager (executive, director, supervisor, team leader) and their employees.
Having a greater understanding of the dynamics of the relationship helps the Manager and Direct Report
appreciate where their perspectives are similar and where they differ, resulting in a more productive
and positive working relationship. more